Privacy Policy

Last updated: December 1, 202

Thanks for visiting Archway Sign Group. We care about your privacy and want you to know exactly what information we collect, why we collect it, and how we use it. This policy explains everything in simple, direct language.

1. What This Policy Covers

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use any of our services. By using the site, you’re agreeing to the terms described here.

2. The Information We Collect

We collect two types of information:

Personal Information You Choose to Share

Things like:

  • Your name

  • Email address

  • Phone number

  • Anything you submit through forms or communication with us

Information Collected Automatically

When you visit the website, we automatically collect:

  • Your IP address

  • Browser type/device type

  • Pages you visit

  • How long you stay on the site

  • General usage data

This helps us understand how people use our website so we can improve it.

Cookies & Tracking Tools

We use cookies and similar tools to:

  • Keep the site working properly

  • Remember your preferences

  • Analyze what’s working (and what isn’t)

You can disable cookies in your browser if you prefer.

3. How We Use Your Information

We use your information to:

  • Provide our services

  • Respond to your messages or requests

  • Send updates or occasional promotional messages (if you’ve opted in)

  • Improve our website and customer experience

  • Keep our site secure

  • Comply with legal requirements

4. SMS & Mobile Number Privacy (Important)

If you give us your mobile number or choose to receive text messages from us:

  • We ONLY use your mobile number to send the messages you opted in to receive.

  • We do NOT share, sell, rent, or give your mobile number—or any SMS opt-in data—to third parties or affiliates for marketing or promotional purposes.

  • Your SMS data stays with us. Period.

5. When We Share Information

We only share your information in a few situations:

  • With trusted service providers who help us run our business (for example, email or analytics tools).

  • If required by law, such as a court order.

  • During a business transfer, like a merger or acquisition.

  • With your direct permission, if you give us consent.

We do not sell your personal information.

6. How Long We Keep Your Information

We keep your information only as long as needed for business, legal, or security purposes. Usage data (like analytics) may be stored for a shorter period unless required for safety or troubleshooting.

7. Protecting Your Information

We use industry-standard security practices to keep your information safe. But no online method is 100% secure, so while we do our best, nothing can be guaranteed.

8. Your Choices & Rights

You can:

  • Ask us to delete your information

  • Ask us to update or correct your information

  • Ask what information we have about you

Just reach out, and we’ll help you with the request.

9. Children’s Privacy

We do not knowingly collect information from anyone under age 13. If we accidentally receive such information, we delete it quickly.

10. Links to Other Websites

Our website may link to other sites. We’re not responsible for the privacy practices of those websites, so please review their policies before using them.

11. Updates to This Policy

We may update this Privacy Policy from time to time. If we make major changes, we’ll let you know by updating the “Last Updated” date at the top and posting the new policy on this page.

12. Contact Us

If you have questions about this Privacy Policy or your data, you can reach us at: info@archwaysigngroup.com